Regular Support (Free)We provide free technical support (regular support) for user within the Subscription Period Support is done through email only.
Email Address:
Premium Support (Paid)We invite users to subscribe to Premium Support. With Premium Support, technical assistance can be done through instant messaging (chat) and/or remote, as a complement to email.
Telegram@cs_otomax / 0858-9255-4288GTalk
XMPP / Jabber
Office Hours• Everyday: 7 am – 12 pm (GMT+7.00)
Fee• Starting from $5 / Case*
- We will check the license data, please prepare your IMSI / ID SIM Card, and valid owner data.
- On busy hours or specific conditions, we might implement a queue or pend the assistance until it can be given.
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